Program overview:

Negotiations are complex interactions including verbal and non-verbal elements. In intercultural negotiations cultural differences should be taken into consideration. Cultural background can be a source of possible misunderstanding and failure.

In other countries, negotiation structures often differ. Differences can also occur based on a particular understanding of terms, different expectations on the way of getting in touch, the relevance of the "negotiation environment", or the relevance of hierarchy and status.
An awareness of these different negotiation structures has to be created in order to design the best negotiation strategy possible.

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Incompany only

E-learning, 2 hours

Classroom, 2 days

Target audience:

• with a bachelor or master degree (or on equivalent level via work experience) with at least 3 years of purchasing experience;
• who are involved in negotiations with international / foreign suppliers.