Core Skills
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Outsourcing
Program overview:Outsourcing involves transferring or sharing management control and/or decision-making of a business function or capability to an outside supplier, which involves a degree of two-way information exchange, coordination and trust between the outsourcer and its client. Such a relationship between economic entities is qualitatively different than traditional relationships between buyer and seller. In deciding whether certain activities should be handled inside or outside the company, the decisive criterion is the question of whether the activity concerned contributes to achieving a competitive advantage. After the training, participants will be able to comply with the defined processes and are able to effectively participate in an outsourcing team.
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